Last updated .
Audit Terms
These terms apply when you book an AI Search Audit. They sit alongside our written order confirmation, which sets out the property, competitors and price.
Who we are
sAIph Search, Park House, Durford Wood, Petersfield, Hampshire GU31 5AL. Contact: rank@saiphsearch.ai.
What you receive
- A question set of more than 100 guest questions, approved by you before testing.
- Testing across ChatGPT, Gemini, Claude, Perplexity and Copilot, with every answer read by a person.
- Benchmarking against the competitors you name and those the engines surface.
- A technical review of how AI crawlers read your site, and a map of the outside sources the engines rely on.
- An executive summary, an action plan with an owner for every fix, a full audit document and an AI search fact sheet for your team.
- A walkthrough call of up to an hour and two rounds of follow-up questions.
- Re-tests of your question set at day 30 and day 90 after delivery.
Timing
Delivery is four to eight weeks from kick-off. The main variable is how quickly you approve the question set and supply any fact sheets we ask for. We will tell you promptly if anything puts the date at risk.
Price and payment
The price is £4,600 per property plus VAT unless your order confirmation states otherwise, including any introductory price. We invoice 50% on booking and 50% on delivery of the report pack. Invoices are payable within 14 days. Card payment through Stripe is available.
Cancellation and refunds
Once booked, the audit is non-refundable, because we reserve senior time and begin preparation straight away.
Credit against a programme
If you start a qualifying programme within 30 days of your walkthrough, we credit the audit fee in full against your first two programme months. Qualifying programmes are 20 hours a month on a 12-month term, or 40 hours a month or more on a six-month term.
What you own
Once paid in full, you own the report pack and may use and share it inside your business and with your agencies. We keep our methods, scoring rubric, tools and templates, and may use anonymised, aggregated findings in our research. We never name you or publish your results without written permission.
What we cannot promise
Nobody controls what an AI engine generates. The audit measures what the engines say today and tells you what to change. It does not guarantee a future ranking, recommendation or booking. Our written outcome guarantee applies to programmes only, under the Guarantee terms.
Confidentiality
We keep your information and results confidential and only use them to deliver the audit.
Liability
Our total liability for the audit is limited to the fees paid for the audit. We are not liable for indirect or consequential loss, loss of profit, revenue or bookings. Nothing limits liability that cannot be limited by law.
Law
These terms are governed by the law of England and Wales.