AT A GLANCE
Most luxury hotels cover the fee with fewer than two direct stays a month.
The AI Search Visibility Snapshot is free. The AI Search Audit is £4,600The sum: our most popular programme is £2,700 a month; a £750 rate over 2.5 nights is £1,875 a stay, so 1.4 extra direct stays a month cover it in revenue. Use the calculator below with your own rate, and judge payback against the commission you already pay on bookings that come through OTAs.
Trusted by world-renowned five-star hotels including The Langham, London and Raffles London at The OWO.
PROGRAMMES
Built around your hotel, from your audit.
FOUNDATION · 10 HOURS
£1,350a month · £135 an hourOne property with a strong in-house team.
Audit added. Six-month minimum.
Discuss your projectSIGNATURE · 20 HOURS
£2,700a month · £135 an hourMost single luxury hotels.
Audit included on 12 months. Written 90-day guarantee.
Discuss your projectFLAGSHIP · 40 HOURS
£4,860a month · £121.50 an hourFlagships, openings, renovations, competitive cities.
Audit included. Written 90-day guarantee.
Discuss your projectESTATE · 80 HOURS
£8,640a month · £108 an hourGroups, collections and multi-market brands.
Audit included. Quarterly board summary.
Discuss your projectTracking, monthly reporting and the working session are included on top of your hours. Additional languages £2,000 a month each. Hourly work outside a programme £165; emergency work £195. All prices exclude VAT.
WHAT A DIRECT BOOKING IS WORTH
How many direct bookings cover the fee? Fewer than you think.
Every guest who books on your site instead of through a booking site keeps the commission in the property and is yours to re-market. These are revenue break-even figures for typical luxury properties, using the Signature programme at £2,700 a month unless stated. In discovery we use your own numbers.
Five-star city hotel
< 2
direct stays a month
£750 a night, 2.5 nights. Each stay also keeps £280 to £470 of commission.
Resort
< 1
direct stay a month
£1,400 a night, five nights, on the Flagship programme at £4,860.
Hotel restaurant
7
tables for two a month
Tasting menu at £195 a head.
Events and weddings venue
1
wedding covers eight months
One wedding at £40,000, on the Flagship programme.
Spa with memberships
8
new memberships a year
£4,000 a year, on Signature for 12 months.
30-property collection
1
stay per property per quarter
£400 a night, two nights, on the Estate programme at £8,640.
Commission varies by contract; Booking.com is typically 10% to 20% and Expedia 15% to 30% (SmartOrder, Sep 2026).
THE GUARANTEE
We put the outcome in writing. Almost nobody in this market does.
We measure before we promise. The audit tells us exactly which questions you are missing from and why, so we know what the programme will move before it starts. That is why we can commit to the result in your agreement, and why we are comfortable being held to it.
How it works
- From 20 hours a month, we agree in writing the questions that matter to your revenue.
- Your baseline is the average of two test runs in the same week. At day 90 we measure the same way.
- If your visibility is not above baseline, we keep working at our own cost until it is, for up to a further 90 days or 60 hours.
- If an AI engine changes materially during the window, we pause and re-baseline rather than let one update decide the result.
FREE · TWO WORKING DAYS · NO CALL
Find out who AI recommends instead of you.
Ten guest questions, your competitors side by side and up to five quick wins your own team can make this month.
Two emails: your Snapshot and one check-in a week later. Nothing else unless you reply. We never sell your details. Privacy notice →

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