Last updated 12 October 2026.

Privacy Notice

This notice explains what personal data sAIph Search collects through this website and our services, why, and what you can do about it. sAIph Search is the data controller.

Who we are

sAIph Search, Park House, Durford Wood, Petersfield, Hampshire GU31 5AL. Contact: rank@saiphsearch.ai.

What we collect

When you request a Snapshot: your name, work email, your hotel or business website, any competitors you name, and whether you asked for a walkthrough call.
When you contact us: your name, work email, website, phone number and anything you choose to tell us in your message.
When you book or buy: billing name, company details, invoice address and payment confirmation. Card details are handled by Stripe and never reach us.
When you browse: pages visited, referring site, device type and approximate location, through Google Analytics 4, only if you accept analytics cookies.
Security data: Cloudflare processes your IP address and browser signals to protect our forms from spam and abuse.

How and why we use it

Purpose	Data	Lawful basis
Preparing and sending your Snapshot	Name, email, website, competitors	Legitimate interests: you asked for it
Replying to your enquiry and arranging calls	Contact form details, booking details	Legitimate interests, or steps before a contract
Delivering audits and programmes, invoicing	Client contact and billing details	Contract
One check-in email after your Snapshot	Name, email	Legitimate interests
Marketing emails beyond that	Name, email	Consent, which you can withdraw at any time
Website analytics	Usage data	Consent, through the cookie banner
Form security	IP address, browser signals	Legitimate interests: preventing spam and fraud
Keeping business records	Contracts, invoices, correspondence	Legal obligation

The two-email promise

If you request a Snapshot, we send two emails: the Snapshot itself and one check-in about a week later. We send nothing else unless you reply, ask for more or opt in. Every email has an unsubscribe link.

Who we share it with

We never sell your data. We use these providers to run the business, each under a written agreement that limits how they can use it:

GoHighLevel: forms, CRM and email.
Google Workspace: email and documents.
Google Analytics 4: website analytics, with your consent.
Cloudflare: hosting, security and Turnstile spam protection.
Calendly or a similar tool: booking calls.
Stripe: payments.
HelloSign (Dropbox Sign): signing agreements.

Some of these providers process data in the United States. Where they do, transfers are covered by the UK International Data Transfer Addendum, standard contractual clauses or the UK–US data bridge.

How long we keep it

Snapshot and enquiry contacts: until you unsubscribe or ask us to delete your details. We review records with no contact for 24 months and delete those that are no longer needed.
Clients: for the length of the engagement, then six years for tax and legal records.
Analytics: 14 months in Google Analytics.

Cookies

We use strictly necessary cookies to run the site and protect forms. Analytics cookies are only set if you accept them in the cookie banner. You can change your choice at any time from the "Cookie settings" link in the footer.

Your rights

You can ask to access, correct or delete your data, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent at any time. Email rank@saiphsearch.ai and we will reply within one month. If you are unhappy with our response, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this notice

We update this notice when our services or providers change. The date at the top shows the latest version.